Privacy Policy for Nalu Rising
Effective Date: October 13, 2025
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website www.nalurising.com or purchase our products. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Postal address
- Phone number
- Payment details (e.g., credit card information)
- Purchase history
- IP address and device information (via cookies and analytics)
3. How We Collect Personal Information
We collect personal information when you:
- Make a purchase
- Sign up for our newsletter
- Contact us via forms or email
- Interact with our website (cookies, analytics)
4. Why We Collect Personal Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about your orders or enquiries
- Send you marketing and promotional materials (you can opt out anytime)
- Improve our website and services
- Comply with legal obligations
5. Disclosure of Personal Information
We may share your personal information with:
- Payment processors (e.g., Stripe, PayPal)
- Delivery partners (e.g., Australia Post, courier services)
- IT service providers (e.g., website hosting, analytics)
- Legal or regulatory authorities if required by law
We do not sell your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure payment gateways, encrypted storage, and regular security reviews.
7. Cookies and Analytics
Our website uses cookies and analytics tools to improve your experience. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect website functionality.
8. Access, Correction, and Deletion
You have the right to access, correct, or request deletion of your personal information. To do so, please contact us at [email protected]
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and are effective immediately.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Address: 17/84 Pearl Street, Kingscliff, NSW, 2487